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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Printer and scanner problems

HP Recommended
HP OfficeJet Pro 7740
Microsoft Windows 10 IOT

Serial number  [Personal Information Removed]

I have had terrible problems with my printer scanner. I have contacted HP assistance twice. Each time Euro 19.95. First time it sort of worked for a bit , but now again unable to print. Second time I got no help and had already paid. I have tried to ask for a refund, but without success. I am totally disatisfied with the lack of any support.

What can you suggest_

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Kafkaesque

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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