Printer does not see the computer on the network. Computers see each other on the network.

[PaxAera]

Four computers...   Win10 laptop    Win7 laptop     XP desktop   &    Linux laptop.   All four see each other and see the printer on the network and can print to the printer.  The printer (Photosmart 6525)  does not see any of these computers and so cannot scan a file to the computers.  The XP is physically closest to the printer (2 feet) and so is of special interest. 

[Jeet_singh · Accepted solution]

Hi @PaxAera,

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I understand you are having scanning issues on your HP Photosmart 6525 printer. Don't worry as I have a few steps to help you get through this concern,

Let's try these steps here: 

Hard reset on the printer, router, computer and other devices on the same network.

The following steps temporarily disconnect network and Internet connections and require restarting your computer. Complete any tasks or downloads in progress before continuing.

1. Press the Power button on the printer to turn it off.

2. Disconnect the power cord from the rear of the printer.

3. Disconnect the power cord from the wireless router.

4. Turn off the computer.

5. Wait for 30 seconds.

6. Reconnect the power cord to the wireless router.

7. Wait for 30 seconds, or until the router is fully on and ready

8. Turn the computer back on.

9. Wait for the computer to reload

10. Reconnect the power cord to the rear of the printer.

11. Turn the printer back on.

I would start by checking the installed printer software by downloading and running the HP Print and Scan Doctor. This tool can diagnose and fix many printing and printer software related issues. Please use this link to help you with that information: http://hp.care/2biN2XE 

If the issue persists, I would suggest you need to have the full feature software installed on the PC. Here is the link.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with your and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,