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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Printer doesn't respond to print instruction

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01-12-2018 03:56 PM
When I try to copy something from computer screen or from documents file the printer shows, on my computer, a screen for sending a fax.
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Accepted Solutions
01-12-2018 09:50 PM
Hi,
Thanks for using the HP Forums.
Can you ensure that you select the printer instead of the "Fax" when you print?
Example: choose printer instead of Onenote or Fax....
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
01-12-2018 09:50 PM
Hi,
Thanks for using the HP Forums.
Can you ensure that you select the printer instead of the "Fax" when you print?
Example: choose printer instead of Onenote or Fax....
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"