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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-02-2024 12:22 PM

HP Recommended
Product: HP ENVY 6032 All-In-One Printer

My printer is stuck with scan mode lights. I have tried unplugging the printer, unplugging from socket etc. but nothing gets it back to print mode. 

I have no wifi light on but I can connect to my printers own wifi and so I am able to print..

My OS is Sonoma but there is no option for it in drop down list. 

Please can anyone help?

Thank-you!

Category:
1 REPLY 1

‎08-02-2024 06:38 PM

HP Recommended


Click here for network setup using HP Smart but in a different language

You may need to reset the printer: instructions here


WiFi setup to router: instructions here


For WiFi direct setup click here.
This is useful if there is no modem or you do not want to give someone access to your modem but you want to let them print something.


Simple push button or WPS setup is described on page 27 of Users Manual

Printer Reference supports 2.4 and 5ghz bands

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.

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