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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Did not see the + sign on screen either. Every time I go to scan an additional page, it starts a new scan.

HP Recommended

Why can you only scan multiple pages through the software if the dpi is set to 300 or below?  Occasionally would like to scan multiple pages at a hight dpi.

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