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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎08-24-2020 02:59 PM

HP Recommended
Product: HP OfficeJet Pro 7720 Wide Format All-in-One
Operating System: Microsoft Windows 10 (64-bit)

"Scan to Computer"
You cannot use this function because it has been disabled.


Wondered if someone could tell me how to enable it please?

Thank you.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2020 07:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

1. Install the HP FULL Software

2. Enable Scan to Computer

 

These resources will be useful:

https://www.youtube.com/watch?v=Zdt_wfG3P6A

https://www.youtube.com/watch?v=YRnUcDybWbQ

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎08-24-2020 07:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

1. Install the HP FULL Software

2. Enable Scan to Computer

 

These resources will be useful:

https://www.youtube.com/watch?v=Zdt_wfG3P6A

https://www.youtube.com/watch?v=YRnUcDybWbQ

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Officejet Pro 7720 | 7730 Connect printer wirelessly, download and install Software
HP Officejet Pro 7720 | 7730 Connect printer wirelessly, download and install Software
youtube.com/watch?v=Zdt_wfG3P6A
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to connect the HP OfficeJet Pro 7720 | 7730 printer wirelessly, download & install the full feature software. HP OfficeJet Pro 7720 | 7730 is able to print and scan wirelessly once the ...
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‎08-25-2020 06:30 AM

HP Recommended

Thank you for the reply and solution to my problem, appreciated.

Was this reply helpful? Yes No

‎08-26-2020 08:19 AM

HP Recommended

Hi @VfouR ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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