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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
VfouR
Level 1
5 2 0 2
Message 1 of 4
274
Flag Post

Solved!

Scan to Computer

HP Recommended
HP OfficeJet Pro 7720 Wide Format All-in-One
Microsoft Windows 10 (64-bit)

"Scan to Computer"
You cannot use this function because it has been disabled.


Wondered if someone could tell me how to enable it please?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
greenturtle
Level 15
Level 15
13,547 11,140 1,382 3,486
Message 2 of 4
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

1. Install the HP FULL Software

2. Enable Scan to Computer

 

These resources will be useful:

https://www.youtube.com/watch?v=Zdt_wfG3P6A

https://www.youtube.com/watch?v=YRnUcDybWbQ

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1This tutorial shows how to connect the HP OfficeJet Pro 7720 | 7730 prin...
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1This tutorial shows how to enable the "Scan to Computer" feature for you...
Was this reply helpful? Yes No
3 REPLIES 3
greenturtle
Level 15
Level 15
13,547 11,140 1,382 3,486
Message 2 of 4
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

1. Install the HP FULL Software

2. Enable Scan to Computer

 

These resources will be useful:

https://www.youtube.com/watch?v=Zdt_wfG3P6A

https://www.youtube.com/watch?v=YRnUcDybWbQ

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1This tutorial shows how to connect the HP OfficeJet Pro 7720 | 7730 prin...
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1This tutorial shows how to enable the "Scan to Computer" feature for you...
Was this reply helpful? Yes No
VfouR
Author
Level 1
5 2 0 2
Message 3 of 4
Flag Post
HP Recommended

Thank you for the reply and solution to my problem, appreciated.

Was this reply helpful? Yes No
greenturtle
Level 15
Level 15
13,547 11,140 1,382 3,486
Message 4 of 4
Flag Post
HP Recommended

Hi @VfouR ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation