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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-04-2021 03:56 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479dw
Operating System: Microsoft Windows 10 (64-bit)

Scan to Network Folder stopped working - it worked previously.
I tried to get it work again - nothing helps.
I am on Win 10 Pro 20H2.

- Enabling SMBv1 on Printer and Win 10 does not help.
- Replacing PC name by IP does not help.
- Sharing folder for Everyone does not help.
- Resetting Printer to factory presets does not help.

 

This should be fixed by HP quickly!

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2021 05:59 AM - edited ‎02-05-2021 06:01 AM

HP Recommended

Now it works again. I used:

- Local account "Scanner" (no Microsoft account)

- HP "Scan to Folder Wizard", use short path i.e. D:\scans

- Add "Scanner" to the allowed accounts to share with

 

View solution in original post

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3 REPLIES 3

‎01-15-2021 04:41 AM - edited ‎01-15-2021 04:43 AM

HP Recommended

Okay, this is my first HP device.
An important functionality stops working after a few months.
HP Support does .... nothing.
No feedback. No inquiries. Just nothing.

Never again a HP device.

Was this reply helpful? Yes No

‎02-05-2021 04:30 AM

HP Recommended

Still no solution.

No HP feedback.

Scan to Network Folder is broken - nobody cares?

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‎02-05-2021 05:59 AM - edited ‎02-05-2021 06:01 AM

HP Recommended

Now it works again. I used:

- Local account "Scanner" (no Microsoft account)

- HP "Scan to Folder Wizard", use short path i.e. D:\scans

- Add "Scanner" to the allowed accounts to share with

 

Was this reply helpful? Yes No
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