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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-10-2018 04:15 AM

HP Recommended
Product: HP Laser Jet Enterprise MFP M630
Operating System: Other

Dear , we are trying to scan to USB, from the printer HP Laser Jet Enterprise MFP M630. We could not make it as the system give us the follow message :  USB Error - Attached storage device is not formatted for use with this product.

 

Could you please help us ? Thanks

6 people had the same question
1 REPLY 1

‎07-10-2018 08:59 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Please check out this resource, it might be the formatting issue, it needs to be FAT32 format :

 

Scan to thumbdrive

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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