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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet Pro 8710
Microsoft Windows 10 (32-bit)

Hello,

I own an

HP OfficeJet Pro 8710 All-in-One Printer


A need to use the Scan-to-email feature to 
1. Scan multiples pages through the ADF
2. Create a PDF file with said pages
3. Email the PDF file to an email recipient

All of this without using a computer.

The problem I have is that I need to press "new page" for every page I want to include in the PDF.
Is it possible to automatically create a PDF file until the ADF runs out of pages ? This will save A LOT of time.

You can see my problem in this video
@4:51 min
https://www.youtube.com/watch?v=02E9hW4ZWYg

Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to Setup & Use the Scan to Email feature of the networked printer. This is done through the Print Apps as it is not available on the Printer software. A demo on how to setup your email ...
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you do a scan with your software with the following settings first:

 

1. Source is set to "Use Document Feeder if loaded".

2. Do a scan AND save the settings.

 

Scan extended Source- use ADF if loaded.jpg

 

After that, you can shut down your PC and try to scan to Email from the front panel using the ADF, it should work now.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you do a scan with your software with the following settings first:

 

1. Source is set to "Use Document Feeder if loaded".

2. Do a scan AND save the settings.

 

Scan extended Source- use ADF if loaded.jpg

 

After that, you can shut down your PC and try to scan to Email from the front panel using the ADF, it should work now.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thanks for the response!
I will give it a try!

HP Recommended

Hi @Javier_1G

 

Please do try.  We did it on the HP Officejet Pro 8740: was able to scan multiple pages to email.

 

One thing to note about Scan from Computer, Scan to email etc, it takes the settings from the last saved settings.

 

This example would show you :

 

How to use "Scan to Computer" feature properly

 

 

Once you understand how the "Scan to" function works, you'll appreciate the software more.

 

Thanks.

 

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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