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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-10-2023 09:02 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479dw
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

When I use Scan to email from my HP Color Laser Jet Pro MFP M479dw the email is formatted as Plain text instead of HTML. 

However, if I use "Scan to email" from my other printer HP Color LaserJet MFP M477fdw the email is formatted correctly as HTML.

Anyone who knows how to fix so I can get the email formatted as HTML on my M479dw?

 

Btw, the printer has the latest firmware installed.

 

Thanks in advance.

 

Regards,

Peter

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