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- HP Community
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- Re: Scan to email user name and password incorrect

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06-07-2022
04:10 AM
- last edited on
06-07-2022
05:30 AM
by
Ric_ob
I've been using the scan to email function since I brought the printer in late 2021.
Had to do a full reset of the printer and set up again, Scan to email keeps coming up with the "Username or password is incorrect. Ensure both user account and password are valid"
I'm connecting to Gmail account.
SMTP - smtp.gmail.com
SMTP - tried port 25, 587, 465
Always use SSL/TLS = Ticked
SMtp required verification - Ticked.
usersname: my full gmail address
Password: my correct and verified password
Test after test fails.
06-07-2022 07:59 AM
Welcome to the HP User Community.
Google shut the door the "Less Secure Apps" on 30-May-2022.
This video will quickly show you how to set up scan to email with an HP printer with **bleep** AND keep the 2-Step verification security feature. App Passwords
Set up Scan to Email HP Printer with 2 Step Verification on **bleep** and Google
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