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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan to email using gmail as SMTP from HP ScanJet Pr 4500fn1...

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04-07-2018 02:58 AM
Hi,
I have trying following the exact steps below and check if that may help:
- Click the network setting on the printer and locate its IP Address.
- Type that IP from the browser on your PC to access its EWS page.
- Click the Scan tab.
- Under Scan to E-mail click Outgoing Email Profiles.
- Set the requirement info.
- Fill the mail settings as following:
- smtp.gmail.com
- 465
- Check the box next to SSL
- Check the box next to the SMTP Authentication option
- Type your full gmail address as teh user name and type the gmail password. - Click Save and Test but shows "The Test Was Unsuccessfull"
I have set connectivity following the steps below:
- Click the Network tab.
- Under the active connection type section click IPv4 (Wired / Wireless).
- Keep the IP Address Configuration as exists, under the DNS Address Configuration check the box next to Manual DNS Server.
- Set the Preferred DNS as 8.8.8.8
- Set the Alternate DNS as 4.4.8.8 /8.8.4.4
But problem remain same, failed.
N.B: How to installed security certificate. Please help.
Thanks/Rashed
https://www.linkedin.com/in/rasheddul
Solved! Go to Solution.
Accepted Solutions
09-03-2018 08:29 PM
https://www.linkedin.com/in/rasheddul
04-07-2018 03:04 AM
For Gmail, you also need the folloeing drtup
https://support.google.com/a/answer/176600?hl=en
Regards.
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09-03-2018 08:29 PM
https://www.linkedin.com/in/rasheddul
12-26-2019 09:09 AM
Important !
If you are using gmail smtp, you should set the gmail account to use less secure applications from the google account settings, else you will get username/password error, even though yo entered the correct credentials.