ScanJet Pro 4500 fn1 - vertical line on all scans (feeder and glass)

[Myzzlestob]

Hi all,

Yesterday, all of my scans started developing a ~2" vertical line going down the entire scan. It's to one side of the scan, same side every time, about an inch from the edge of the scan. It Anything between the line and the edge isn't scanned properly. It doesn't matter whether I use the feeder or the glass. The maintenance tool says I've scanned 397 times and hasn't recommended any maintenance yet. I attempted to use the print and scan doctor, but it doesn't see the scanner, even though it's connected directly to the PC via USB. I'm not sure where to proceed from here.

[Peter436]

Since some time I have the exact same problem with my scanner.

When scanning on the flatbed the black line comes in.

When scanning with the sheetfeeder it only occures on the front side of each page.

The back side of a page is scanned fine.

Did you find a solution?

[sermacmex]

i have the same problem, did you find any solution?

---

@Peter436 wrote:

Since some time I have the exact same problem with my scanner.

When scanning on the flatbed the black line comes in.

When scanning with the sheetfeeder it only occures on the front side of each page.

The back side of a page is scanned fine.

Did you find a solution?

---

[sermacmex]

i have the same problem, did you find any solution?

[sermacmex]

i have the same problem, did you find any solution?

[Cannot_Fixit]

I have the same problem with teh HP4500 FN1 Scanner. Please see my test images. Any solution yet?

[dlilienthal]

I am having the same problem with my HP ScanJet Pro 4500 fn1.  I cannot find any service information for this unit.  Please help.

[Aaaawogu]

HP scanner prints black long line 

[Novice_IT]

i have the same issue with our HP ScanJet Pro 4500 fn1.

i tried to clean the flatbed glass and the area where paper is passing when using the ADF but no luck.

any solution in mind?

[Bertrand_2A]

Same vervital line on Windows & MacOS