Scanning Light

[Reetster]

Scanning light is constantly flashing. This is a replacement printer. I've followed directions of unconnecting from the wall - waiting and plugging back in.  Didn't work.  Any other suggestions?

[jabzi]

Hello, 

Try the below steps..

1. While the printer is ON, unplug the power cord from back of the printer.
2. Ensure the scanner lid is closed and not open.
3. Wait for 30 seconds.
4. Now plug in the power cord to back of the printer and other end directly to wall socket ( bypass surge protector or extension )
5. Once the printer is in ideal state, Open the Scan lid. Check if the scan carriage is lit and moving across the flat bed or stuck.

[Reetster]

I followed your instructions  - unplug, wait 30 seconds, etc.  When i pick up the lid to my printer - the scanner light is still flashing in the small section of glass at the top of  the printer bed.  I will then move to the large section of glass and stop flashing.  When I close the lid it reverts back to the top section of glass and starts flashing.

Any other suggestions?

[jabzi]

Hello,

Thank you for providing the details 

It is a normal behaviour. You don't have to worry Unless there is an issue while making a photocopy or scanning.