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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OfficeJet 5258
Microsoft Windows 10 (64-bit)

Looking for help on how I can improve the resolution.  The first image is on my new OfficeJet (Item Type=Photo, Page Size=4x6 (then slightly cropped), Color Mode=Color 24 bit RGB, 600DPI).  The 2nd image is on my previous scanner which I don't have as it was totalled in a recent house fire.  Any ideas on what settings I could change to get to the previous quality?  Thanks for your time!

img004.jpg
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HP Recommended

@Wiseguy2166

 

Assuming the Full Feature Software has been installed...

 

If your printer scan software supports it, use the Page Size "Auto Detect Size" to set the image boundaries around the edges of the image on the printer flatbed (glass).  Auto-Detect-Size scans the image into the computer using the boundaries (edges) detected in the image.  No ballooning or changing the boundaries, and no "guessing" at the size of the image.

 

After you set the options on the main menu, see more settings under More > 

 

Initially, set the resolution to the standard 300 ppi / dpi.  Why?  Good place to start.

Initially, do not fuss with the color settings.

 

In other words, see what you "get" with the standard setup, then start making changes to the settings.

 

 

Example:

HP_Scan_Extended_Shortcut_1.HP_Scan_Extended_Shortcut_1. 

If your printer software lacks the setting for Page Size "Auto Detect Size", download-save-install the following software.  Note the requirement for having previously installed the Full Feature Software for your printer.  HPSE uses the printer software infrastructure (libraries and links to the driver data).

 

HP Scan Extended  – Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary). Download, save, and install to use.

NOTES

  • HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
  • If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
  • Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.

 

Optional > Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start

 

Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin

Right-Click HPScan.exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

 

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

 

 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet 5258 All-in-One Printer

 

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