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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-05-2019 12:58 PM

HP Recommended
Product: HP Pavilion dv7
Operating System: Microsoft Windows 10 (64-bit)

I can scan not problem, but the slides are too dark with a normal scan run, I think if the light would back light the slide then I could enlarge it for printing, but there is no "slide" feature to scan, it's either Document or Picture... anyone figure out how to scan a color slide yet?

3 people had the same question
4 REPLIES 4

‎12-05-2019 01:15 PM

HP Recommended

@Zexi 

 

This method has been around for a while - looks like the website was recently updated (2019)

 

How to Scan Negatives Using a Standard Scanner

 

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Dragon-Fur

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‎12-05-2019 01:18 PM

HP Recommended

@Zexi 

 

HP Envy 4520 does NOT support scan slides nor negatives you need a right transparent materials adaptor, or TMA to be able to scan slides and negatives. HP does not produce TMA for your printer.

 

Yesterday I bought the following one

 

         https://www.officeworks.com.au/shop/officeworks/p/qpix-photo-standalone-film-and-print-scanner-bcps9...

 

It's not great, very quick to scan and don't need a computer. Prepare negatives to scan is not ideal.

 

Regards

BH
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1 person found this reply helpful
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‎12-05-2019 07:57 PM

HP Recommended

Thanks Dragon Fur... that's clever.

 

you know my last printer actually had a special tray to hold and scan strips of negatives... and I think slides but I can't remember for sure on that. I know it did negatives and I was able to preserve many of my old ones. This slide is for my 74 year old neighbor. I checked and Walgreens used to do this, but I went there today and the guy said they just quit doing it about 3 months ago!

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‎12-05-2019 07:58 PM

HP Recommended

Thank you Banhien!

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