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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
OfficeJet Pro 9013
Microsoft Windows 10 (64-bit)

On my old computer, I had the HP Scan software which allowed me to feed the scanner multiple documents into the ADF at once and then save them all as separate one-sided pdfs. With my new computer, the only software I can seem to download is the HP Smart app and it doesn't allow me to do that. Once I feed the ADF multiple documents at once, it will only save them together as one pdf with multiple pages.

How can I now scan multiple one-page pdfs at once, please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...

 

Download the "HP OfficeJet Pro 9010 Print and Scan Driver and Accessories" under Software-Utility

and install.


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software

 

HP Officejet Pro 8710 | 8720 | 8730 | 6960 | 6970 |7740 series : Scan & save as individual PDF files

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...

 

Download the "HP OfficeJet Pro 9010 Print and Scan Driver and Accessories" under Software-Utility

and install.


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software

 

HP Officejet Pro 8710 | 8720 | 8730 | 6960 | 6970 |7740 series : Scan & save as individual PDF files

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.