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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
officetjetpro 7740
Microsoft Windows 10 (64-bit)

I want to put multiple pages to scan into multiple pdf files.

So i dont need to scan each invoice piece by piece with my previous printer it was very easy to setup but i cannot find and lost already many hours

please help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-7740-wide-format-all-in-one-printe...

 

Download from Software Utility "HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories" and install.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This example shows you how to scan and save into individual PDF files:

https://www.youtube.com/watch?v=PeX9lD7HPg8

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download and install the HP Full featured software for HP OfficeJet Pro 9010 AiO Printer ...
7 REPLIES 7
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-7740-wide-format-all-in-one-printe...

 

Download from Software Utility "HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories" and install.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This example shows you how to scan and save into individual PDF files:

https://www.youtube.com/watch?v=PeX9lD7HPg8

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to download and install the HP Full featured software for HP OfficeJet Pro 9010 AiO Printer ...
HP Recommended

Yes it finally helped i removed all software from pc and reset software from printer and now it finally works (after2 other hours ) but now I cannot scan from my printer anymore so I can use only the software on PC 😞  .

I ran scan doctor 5.3.1 but it says no problem. It says scan to your computer is at this moment not available as before this was working....

Scandoctor passed all no issue

HP Recommended

HI @Oliviermustang 

 

Was the Scan to Computer activated from the HP Printer Assistant?

Scan to Computer HP officejet pro 7740.jpg

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Yes I think.

I have the same screen

Oliviermustang_0-1592823303306.png

 

HP Recommended

I tried again and turn on and of the printer an d now itw orks .

But this morning my acounting program couldnt find the printer.

I also had to turn on and of again.

I already putted on from 01.00 AM until 11.59 PM so he dont go ,to sleep but he wasn't waking up.

Can i change somewhere this also and turn of the beep. I didnt put on silend mode because printer sound is okay and i dont want to be slower just the commic tjing beep id like to turn of if possible.

Many thxs

HP Recommended

Hi,

 

Not sure if muting the keyboard will turn off the beeps?

 

Try these steps:

 

1. swipe down and go to Settings (gear icon)

2. Select Preferences 

3. Go to Sound Effects/Volume

4. Change to Mute.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thxs it works 🙂

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