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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-19-2021 01:28 AM

HP Recommended
Product: Officejet 1600
Operating System: macOS 10.13 High Sierra

I uploaded new drivers a while ago and now the scan function has changed.  Before, I could load several pages in the feeder and have them scanned as one document.  Now, the scanner scans each page as a separate document.  how can I recover the old function of scanning several pages as one pdf or jpeg file?

Category:
1 REPLY 1

‎07-23-2021 08:47 PM

HP Recommended

@DWinters1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that the scanning multiple pages into one PDF functionality were lost after the driver update.However, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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