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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-27-2017 07:05 PM

HP Recommended
Product: Scanjet g4010
Operating System: Microsoft Windows 10 (64-bit)

I need software so my scanjet will scan 35mm slides from the TMA - the only HP software I have (HP scan and capture with butterfly on it) doesn't give me this option and when I press the slide button on the scanner some primitive software opens and the only source I can select is the flatbed.

 

My scanner works fine scanning from the flatbed but I need it to work from th TMA - that's why I bought it I know it's no longer supported but all I need is some software that'll work with it so I can continue to use what has been a great product for me up until now. Thanks for looking at this

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-27-2017 07:17 PM

HP Recommended

Hi,

 

Please use an old computer to scan or try the following option:

 

     https://www.hamrick.com/vuescan/hp_scanjet_g4010.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎02-27-2017 07:17 PM

HP Recommended

Hi,

 

Please use an old computer to scan or try the following option:

 

     https://www.hamrick.com/vuescan/hp_scanjet_g4010.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-28-2017 06:19 PM

HP Recommended

Many thanks - just what I needed

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