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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

That's fine.  i'm patient.  I'll await your next post.

Thanks for your efforts thus far!!

HP Recommended

@deaconjon

 

From the Printer Assistant Window on your PC, run the fax setup wizard. Follow the on-screen instructions to complete the setup and then try sending a fax from your PC.

 

Let me know if this helps.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

I have tried that several times, all to no success.

HP Recommended

@deaconjon

 

Are you able to run the fax setup wizard successfully?

Is there any error message during the setup?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

HP Recommended

Yes, as mentioned previously, I have run fax setup wizard several times.  Each and every time, the program signals that it has completed.  Also, I run the test function and all facets of the test indicate "PASS."  However, when I click on "send a fax" there is no response whatsoever, no error messages.

HP Recommended

@deaconjon

 

Thank you for replying.

 

Will get back to you on this.

 

TEJ1602
I am an HP Employee

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