• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-24-2025 12:17 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The basic driver for N6350 is still available. But I'm looking for the support software to configure the scanners' menu etc. There has been a basic copy and basic scan app in the support package to assign the keys to.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-24-2025 01:37 AM

HP Recommended

Hi @Pete_54 

Please try to install the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif.,


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎06-24-2025 01:37 AM

HP Recommended

Hi @Pete_54 

Please try to install the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif.,


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-06-2025 05:23 AM

HP Recommended

thanks for your link. Exactly what I was looking for.

Was this reply helpful? Yes No

‎07-28-2025 03:39 AM

HP Recommended

Great 😊, nice to know that driver worked !

Best regards,

ferRX.

dodecaedroh.gifferRX_0-1752560539031.pngHP_Expert_2025_ferRX.png


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.