Unable to retrieve scan capability for MS Vista from HP

[WaltV]

Still using my fully functioning VAIO with MS Vista. Ordered driver disc for my HP RNVY Photo 7100. Printer works. Copy works. I am unable to scan. Panel on printer directed me to 123hp.com. There I was told that a scan driver for Vista was available for down load. No down load was offered at that website.

[Dragon-Fur · Accepted solution]

@WaltV

Printer software is available from the printer Software, Driver, and Firmware Website Support page.

Vista 32bit is supported by the printer software.

HP ENVY Photo 7100 All-in-One Printer series Full Feature Software and Driver

After the Full Feature Software is installed, the software should include the HP scan software.

Assuming Vista 32bit (so the printer software will have installed correctly), it might be possible to augment the scan features using an additional (related) HP scan software.

If the printer software installed correctly,

If HP Scan Extended supports Vista 32bit,

Then:

HP Scan Extended – Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary). Download, save, and install to use.

NOTES

• HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
• If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
• Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.

NAPS2 -- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).  Includes OCR.  Download, save, and install to use.

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY Photo 7100 All-in-One Printer series

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[WaltV]

Thank you for the help

[Dragon-Fur]

@WaltV

You are welcome.

Happy New Year 2019 !

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.