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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OfficeJet Pro 9010 series
Microsoft Windows 10 (64-bit)

I have tried multiple email addresses and I am receiving the same error.  Attempted the Manual DNS settings fix and that did not resolve the issue.  Any other suggestions? 

3 REPLIES 3
HP Recommended

@Domenicverrico,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues setting up the scan to email feature.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the domain of the email address you are using?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c05519493

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

After I put in the PIN for my email, it says that I have a Connection Error and its Unabke to Connect to Server. I've reset it, reconnected the wireless. turned on my third party acceptance for my email even my 2 step verification and it is still not working. I use it all the time and now it's just not connecting.

HP Recommended

@Goodyhome,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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