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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Hi,
I am unable to scan above 300dpi. I have used all the mentioned software here in forums. I have installed the latest recommended software from the hp drivers support page. The same is happening Mac OSX Sierra
For example, here are the software's I used after reading many related questions from this forum but still no resolution:
I have made sure I am using source= Flatbed but still for both options feeder or flatbed I still don't see Resolution (DPI) more than 300
- Hp Extended Scan
- Hp Smart
- Windows 10 Scan
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
Try installing the HP Full Feature Software for your printer, then scan using HP MFP Scan which should allow higher scan resolutions.
Download and install the latest Full Feature Software below:
Once completing the installation, open HP MFP Scan and check for additional scan resolutions there:
https://support.hp.com/nz-en/document/c03466081
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
Try installing the HP Full Feature Software for your printer, then scan using HP MFP Scan which should allow higher scan resolutions.
Download and install the latest Full Feature Software below:
Once completing the installation, open HP MFP Scan and check for additional scan resolutions there:
https://support.hp.com/nz-en/document/c03466081
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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