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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Use scanner to add newly scanned pages to an existing PDF

Create an account on the HP Community to personalize your profile and ask a question
09-05-2022 01:25 PM
I'm scanning an old cookbook. I started by scanning multiple pages through the document feeder, but that doesn't have the ability to "detect edges". So, I scan the pages one at a time. Now, after 20 pages or so of color pages measuring about 7x8, the system shows "SCANNING . . ." for a few minutes, but stops to display "Scanner In Use", which it is not.
Rejected Request
"Get more help" takes me to the auto Help script.
If this is a memory issue, I suppose I could save what I have and add subsequent pages via the scanner, but I'm not sure that can be done with HP Smart
Suggestions?
09-05-2022 07:00 PM
I took the intimidating path out of the issue. I saved the existing scanned pages. The I tried to power the printer down using the on/off button. It wouldn't, was apparently frozen. I turned the printer off by unplugging it, leaving it unplugged for 20 seconds and plugging it in again. Now it works, still retains what I had already scanned, and I scanned the next page.
Drastic measures, a bit unsatisfying, but working again.