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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
macOS 10.15 Catalina

I faced this issue with my GMail account knowing my scan used to work perfectly until then.

And I found the solution: I turned ON the option " Allow less secure apps": https://myaccount.google.com/lesssecureapps

 

It fixed my problem.

I hope this helps

 

-Philippe

 

 

1 REPLY 1
HP Recommended

We are glad that you managed to solve the problem;)

 

Thank you for describing the procedure performed. Thus, you will be helping other users who have the same
question.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
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