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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
phkrief
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User name or password is incorrect using scan to email function

HP Recommended
macOS 10.15 Catalina

I faced this issue with my GMail account knowing my scan used to work perfectly until then.

And I found the solution: I turned ON the option " Allow less secure apps": https://myaccount.google.com/lesssecureapps

 

It fixed my problem.

I hope this helps

 

-Philippe

 

 

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MatheusH
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We are glad that you managed to solve the problem;)

 

Thank you for describing the procedure performed. Thus, you will be helping other users who have the same
question.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
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