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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hi,
Thanks for using the HP Support Community. There is an "Save as Editable Text (OCR)" option with the HP FULL software.
Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8020-all-in-one-printer-...
Refer to this resource as it may be tricky to get the software installed:
https://www.youtube.com/watch?v=Ue7Hbgqlyvs
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Use this software to scan, this example shows how to scan 2 sided document and the "Save as Editable Text (OCR)" can be seen at time 1:46.
https://www.youtube.com/watch?v=whNBwEeS1o8
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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