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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M428fdw
Microsoft Windows 10 (64-bit)

When scanning multiple pages using the automatic document feeder, the odd-numbered pages will have black vertical lines.
This behavior only appears on odd pages (1,3,5...) the remaining pages are normal.
I have already cleaned the accessible parts of the automatic feeder and the scanning system and the same problem continues.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You have 2 scanners glass to clean one for odd pages and one for even pages. One is smaller glass on the left side when you open a ADF, and 2nd one is on the ADF that is lifted.




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1 REPLY 1
HP Recommended

You have 2 scanners glass to clean one for odd pages and one for even pages. One is smaller glass on the left side when you open a ADF, and 2nd one is on the ADF that is lifted.




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