Where are the scans saved???

[Goldenlady29]

I've recently discovered the "scan to computer" function of my HP Photosmart 5524 but when I use it to scan documents directly to my laptop (Acer 7551G), despite extensive searches I can't find them. Any idea where they would be saved?

Ta muchly 🙂

[banhien]

@Goldenlady29

Did you click Save ? Normally it should save to My Documents (or Documents) by default.

Regards.

[Tacomab]

You can also save the default location for it to be save by following the steps provided below. You can locate the origianl steps provided HERE along with some more questions.

1. Search Windows for 'HP', click your printer model name in the results to open HP Printer Assistant, and then click Scan a Document or Photo to open HP Scan.
2. Click one of the shortcuts, and then click Advanced Settings or More.
3. Click Destination, click Browse next to the Save Location or Save To Folder box, select the folder in the Browse for Folder window, and then click OK.
4. Click OK or the Save icon in the shortcut to save the folder location.
5. Repeat these steps for each scan shortcut, depending on where you want to save different scan job types.

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[Goldenlady29]

Hi, I'm using the mini-screen on the Photosmart. A message comes up that the scan has been saved but it doesn't say 'where'.

[Tacomab]

If you are using the 'mini-screen' on the printer it should be going to your 'documents' or 'my documents' by default.

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.