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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
dmarsh01
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Where do I find the user ID and password for my HP8025e

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Office Jet Pro 8025e
Microsoft Windows 10 (64-bit)

While troubleshooting why my scanner or fax cannot be found, a screen requested the printer user name and password.  Where do I find them?

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TEJ1602
HP Support Agent
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@dmarsh01, Welcome to HP Support Community!

 

Could you share the screenshot of the screen that appears?

 

Keep me posted.

TEJ1602
I am an HP Employee

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dmarsh01
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dmarsh01_0-1617466056507.png

 

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TEJ1602
HP Support Agent
HP Support Agent
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@dmarsh01

 

The image is not very clear, what is the error on the window? Or just take a screenshot of the internal window and share the same.

 

Keep me posted

TEJ1602
I am an HP Employee

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