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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Why do you force users to login and give personal info?

Create an account on the HP Community to personalize your profile and ask a question
04-05-2022 12:30 PM
Why, just why? Scanning on Windows 10 and 11 doesn't work without HP Smart which forces me to log in and give it my phone number (?!) and address (?!).
I could find similar threads and they suggest installing an application that seems to not exist any longer...
Depressing the limits, I can't say how much do I regret buying an HP device. To be honest, I miss times when I didn't have any printer/scanner at home - at least I didn't get so frustrated so often.
Solved! Go to Solution.
Accepted Solutions
04-05-2022 12:40 PM
Download the full software solution hereL: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082...
This will allow local scanning.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-05-2022 12:40 PM
Download the full software solution hereL: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082...
This will allow local scanning.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.