Why is account login required to scan docs?

[DaveW121]

I would like to know why an account login is required just to scan docs??  This seems entirely unnecessary, has become more than just very annoying, and raises privacy issues.  Why does HP need to know when I'm scanning a doc, and what's being scanned??  And what is the company doing with this information?  If there is a way to opt-out of this acct login requirement, I'd like to know what it is.  If not, I think HP should explain why it's needed, and what it's doing with the info collected --- or discontinue the login requirement.  

[Dragon-Fur]

@DaveW121 

Welcome to the HP Community Forum.

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@DaveW121 wrote:
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System:  Unknown

I would like to know why an account login is required just to scan docs??  This seems entirely unnecessary, has become more than just very annoying, and raises privacy issues.  Why does HP need to know when I'm scanning a doc, and what's being scanned??  And what is the company doing with this information?  If there is a way to opt-out of this acct login requirement, I'd like to know what it is.  If not, I think HP should explain why it's needed, and what it's doing with the info collected --- or discontinue the login requirement.  

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Sign-in is required to use the HP Smart application.

The change from "recommended" to "required" was implemented in most regions at the end of 2020.

I would guess the change has spread everywhere since that time.

Windows and MacOS:  Use of the HP Smart application is optional.

You did not tell us your Operating System.

If you are running a recent supported version of Windows (or MacOS),

Install the Full Feature Software (Full Solution / full driver printer software)

Example

Windows - Full Feature Software Installed

At least two shortcuts are added to the Desktop, for example, Printer Assistant and HP Scan

HP Scan provides scanning to PDF / JPEG / Save to Email (when a supported email client is installed:  Outlook / Thunderbird)

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 9015 All-in-One Printer 

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