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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 4500 e-All-in-One Printer
Chrome OS

Wireless printing is no issus but will not scan. How do I get the icon on my laptop?

1 REPLY 1
HP Recommended

Hi,

Please follow below support doucment which explain how to scan from a Chromebook:

https://support.hp.com/us-en/document/ish_2275901-2074064-16

 

Shlomi



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