-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Won't Scan PDF to Google Drive

Create an account on the HP Community to personalize your profile and ask a question
03-24-2020 04:50 PM
I set up a Smart Task to scan and save files to my Google Drive months ago. It worked fine as recently as yesterday. Suddenly today when I scan it saves documents as a Google Document file, not a PDF. I did not change any settings. I double checked the Smart Task settings in the HP Smart app (ios) and it is set to PDF under "Save As FileType."
How do I fix this. Scanning to a DOC file is useless. Thanks.
Solved! Go to Solution.
Accepted Solutions
04-25-2020 09:30 AM
This fixed itself a couple of weeks ago with no further intervention or troubleshooting on my end. Hope it is fixed for everyone else also.
03-26-2020 09:11 AM
I am having the same issue. Worked fine before. Went to start uploading my son's school work and the documents are uploading as Google Doc format instead of PDF. After being uploaded, the documents are not viewable, PLEASE FIX.
Question | Author | Posted | |
---|---|---|---|
02-18-2024 07:55 AM | |||
09-22-2016 04:54 PM | |||
02-03-2025 05:01 AM | |||
03-27-2025 01:21 AM | |||
06-26-2018 11:23 AM |