blank characters in filename when saving HP Smart file

[dsttexas1]

When using HP Smart to scan and then save a pdf document, the filename field will not allow blanks. Meaning to use a name you want you have to rename it after saving.  Is this fixable somewhere?

[Jay_G24]

Hi @dsttexas1,

I'd like to help!

I understand you are unable to save the scanned file.

You will have to enter a name to save the document.

File name does not allow blanks or symbols.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[dsttexas1]

Thank you for confirming how it works. This is an unfortunate implementation as all Windows and other platforms support blanks in filenames.  Why HP Smart decided not to support this is disappointing and should be referred to development to correct this anomaly.

Meanwhile I will live with it.

Thank you,

Don

[Jay_G24 · Accepted solution]

I will definitely share your feedback with the concerned team

Is there anything else I can help you with?

Let me know!