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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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hp officejet Pto 6978
Microsoft Windows 10 (64-bit)

I have just installed my new printer and wanted to scan a paper and save it on my computer.  I followed the touch screen instructions and told it to scan to computer, it seems to have scanned but I don't know where it is on my pc.  Any help would be appreciated.  tks 

2 REPLIES 2
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Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

I think that it would have scanned it to the document folder on the PC.Or do another scan but give it a name before saving and then search that name.Then you will be directed to the correct folder.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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HP Recommended

Thank you for your response.   I could not find it in m y Documents file but I did find it in a separate file called Scanned Documents which I did not know was even there.  Appreciate your help.

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