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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-05-2023 09:00 AM - last edited on ‎07-06-2023 06:17 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer

My printer won't scan from the auto document feeder. it doesn't even try. Only the glass.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2023 09:07 AM - last edited on ‎12-04-2023 07:23 AM by

HP Recommended

Hi @teclady45 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing auto feeder issue.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎07-10-2023 09:07 AM - last edited on ‎12-04-2023 07:23 AM by

HP Recommended

Hi @teclady45 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing auto feeder issue.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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