• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9135e All-in-One Printer

Scan to Network Folder Problem.

I have a linux server with samba running.  I have added a specific user with password on the system and on Samba. I have setup 2 network folders (one for pdf's and one for jpg's) for the scans to be written to and I have setup 4 profiles under Quick Sets:

1) Profile to scan a pdf in Greyscale and send to pdf folder on server

2)Profile to scan a pdf in color and send to pdf folder on server

3)Profile to scan in jpg in Greyscale and send to jpg folder on server

4)Profile to scan in jpg in color and send to jpg folder on server

Only the first profile I setup works, all the other profiles go through the motion on the printer, but instead of displaying "sending, scan successful" messages on the printer control panel after I scan the original and press done, all other profiles display "cancelling". I have tried all perturbations inputting "use these credentials" and "use credentials of person already signed in" under the Quick Sets menu.  I should also note that within Quick Sets when you put in credentials there is an option to verify, only the first profile will successfully verify.

If I delete all the network quick sets, I cannot input a new one that will verify or write to the location.  I am thinking the next step will be to factory reset the printer, but first is there a way to accomplish what I want, that is, to be able to write different scan profiles to different network folders?  This worked nicely with my old 8710 printer until smb1.0 support was removed from my server.

What am I missing?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I found my rather silly error.  Please ignore post, all works well.

View solution in original post

1 REPLY 1
HP Recommended

I found my rather silly error.  Please ignore post, all works well.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->