change settings from 2 sided copies to single sided??

[Nancy5999]

HI All,

Trying to change 2 sided printing to single sided on a HP Page wide Pro MFP 477dw.  any suggestions?

[Dragon-Fur]

@Nancy5999 

Welcome to the HP English Community --

The printer is aware of limited settings affecting "Page Sides" -- 

For example:  COPY and Shortcuts (created to execute particular tasks)

Printer Settings and other information that can be viewed and configured on the printer are available on the printer's touchscreen control panel and / or using the Embedded Web Server (EWS).

Printing 1-sided or 2-sided is adjusted in the application or software you are using to open, view, configure, and submit the job to the printer.

Applications and Software are dependent on the Operating System / version you are running on your device (computer, tablet, phone). 

Available options are dependent on the printer's specifications (what the printer can do) and the type of content.

How to Print on both sides of the paper – Duplex – 2-sided

 Print on both sides of the paper with an HP printer

Sample - HP Smart - Mobile - Document -

Open app > Select to Print Document > Open Document > Click print icon

OPTIONALLY Click "Select to transform" and resize / move  > Done

Slide up the "Print Options" bar > Select options, including the one for 1-Sided or 2-Sided

When ready, Print

General Example - HP Smart - Mobile - PDF Print

HP_Smart_Mobile_PDF_Print_Transform_14

==========================================

Message Content References

 User Guide – HP OFFICEJET PRO X476 AND X576 MFP SERIES

 COPY - Page Sides - Page 14

 EWS – Page 201

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Officejet Pro X476dw Multifunction Printer  

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[Nancy5999]

HI Dragon-Fur,

Thanks.  I am on a Mac and have never had this issue before.  I have several computers & printers and it is only on this printer which is at a remote location.

I'll see if I can make the change but I do have a request in to my IT people.

Thanks Again

[Dragon-Fur]

@Nancy5999 

You are welcome.

There is always a risk when we answer a question for which there is not an Operating System provided.

We have not a single MacOS system in our small home office --

I can guess and look on the 'net for examples but I cannot answer based on experience.

Yes, your best option at this point is to ask your IT department for guidance -- they should be able to help.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"