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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: error scanner I/O samsung m2070

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05-26-2018 03:00 AM
My problem is that for days I can not scan with my Samsung m2070. when I try to scan it appears "the error i / o try to restart and close the device ..." but nothing goes.
I tried to uninstall and reinstall all the drivers and software, but nothing is always the same problem ...
How do you solve this problem ???
Thank you
05-27-2018 02:40 PM
Hello,
I have the same problem. I want to use the ‘scan to’ button on the printer but at the last step I get a error on my pc.
I/O error in communication some...
Reinstalled all drivers en have latest firmware..
Can some help or give some insight?
Thanks
05-30-2018 04:44 AM
I have the same problem, I have reinstalla all software, I have download software from site but the problem is the same!
I Think is a problem of the printers or the software of the printer, why if just other have the same problem is not a single case!
06-01-2018 02:04 PM
I'have informations:
Dont't worry, the HP is working on a new version of the sotfware (Samsung Easy Document Creator), my country-support said that. It will be maybe 1 mounth.
BUT, You can use the 'Windows Fax and Scanner" software, or the "Paint" to scanning.
It works.
Maybe a few day, and we can use to the new upgraded Samsung Easy Document Creator. 🙂
06-15-2018 08:45 AM
Fix, worked for me:
Avelino Tavares