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HP 8710 all in one

I keep getting error message 346 when faxing.  I have faxed to other numbers and it has gone through.   Faxed 888-HP FAXME and got a return fax.  I have tried slowing dow the speed and it has not helped.  What else can I do?  I can't work like this!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @dorcase

 

Welcome to the HP Forums! 

 

I noticed your post that you are getting the fax error 346 with your HP Officejet 8710 all in one printer. I am happy to help! 

 

This error means that the remote machine (person you are faxing) failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.

 

Retry the fax reception when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

 

Source: Fax Error Codes and Solutions

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Best regards! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

1 REPLY 1
HP Recommended

Hi @dorcase

 

Welcome to the HP Forums! 

 

I noticed your post that you are getting the fax error 346 with your HP Officejet 8710 all in one printer. I am happy to help! 

 

This error means that the remote machine (person you are faxing) failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.

 

Retry the fax reception when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

 

Source: Fax Error Codes and Solutions

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Best regards! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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