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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
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Welcome to the HP Community Forum.
Install the Full Feature Software / full driver printer software for your printer.
After the full driver is installed, Restart the computer and log in.
After the full driver printer software is installed,
the printer can be selected and used with HP Scan and Capture.
Open HP Scan and Capture
On a new installation of the HP Scan and Capture application,
If, when you open the application, you see themessage "No device selected" , Open / Select Settings Menu
If you do not see the message to open the Settings menu,
Right-Click in the lower right corner of the menu to see the Settings gear > Select Settings
In Settings > Open Select Device > Select your printer from the list
Example - HP Scan and Capture - Select Device
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community:
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
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