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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎11-26-2022 01:52 PM

HP Recommended

hi please help me to add device on my hp scan and capture app so i can scan the documents. please and thank you.

1 REPLY 1

‎11-26-2022 03:49 PM

HP Recommended

@cheche88 

 

Welcome to the HP Community Forum.

 

Install the Full Feature Software / full driver printer software for your printer.

After the full driver is installed, Restart the computer and log in.

 

After the full driver printer software is installed,

the printer can be selected and used with HP Scan and Capture.

 

Open HP Scan and Capture

On a new installation of the HP Scan and Capture application,

If, when you open the application, you see themessage "No device selected" , Open / Select Settings Menu

If you do not see the message to open the Settings menu,

Right-Click in the lower right corner of the menu to see the Settings gear  > Select Settings

In Settings > Open Select Device > Select your printer from the list

 

Example - HP Scan and Capture - Select Device

Scan_and_Capture_Add_Select_Device_1Scan_and_Capture_Add_Select_Device_1

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

 

Dragon-Fur

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