how to enable scan to computer on officejet 4630

[rejoice2]

Cannot scan from printer menu. Locks up and won't stop trying. Have to shut off the printer. Can scan from scan and capture software.

[greenturtle]

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-4630-e-all-in-one-printer-se...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

How to Scan to Computer

Once you have installed the software:

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)

Scan to Computer
https://www.youtube.com/watch?v=HA2IDa1_hIs

How to use "Scan to Computer" properly
https://www.youtube.com/watch?v=70GlNM9ytbc

Hope that helps.

[rejoice2]

When I click on the desktop shortcut there is no scan menu under printer assistant. I get connect printer to web, customize printer, see what's printing, maintain your printer, set preferences, and print from mobile. None of these tabs give anything to do with scan to computer. In HP Smart there are also no preference regarding scan to computer under scan. Onnection state of HP 4630 Officejet is the default and it is a network printer. Neither of the two youtube videos you sent were helpful. They either didn't follow the screens I get or were the wrong all in one..

[greenturtle]

Hi @rejoice2 

If there are no "Scan to Computer" option, then the printer model does not support it.

Thanks.