-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: how to removce scanned documents from scan

Create an account on the HP Community to personalize your profile and ask a question
05-23-2025 12:19 PM
Accepted Solutions
05-25-2025 11:06 AM
@jeanpierre1, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Clear Scan History via Printer Control Panel
Power on your printer if it's not already turned on.
On the printer control panel, press the Home button (the house-shaped icon).
Use the touchscreen to navigate to the Scan menu.
Look for the option labeled Scan History or Scan Jobs (this may vary depending on the firmware version of your printer).
Select Scan History and then select the document(s) you want to delete.
You should see an option to delete or clear the selected scan history. Choose that to remove the scanned documents from the memory.
Clear Scan History via HP Smart App
If you're using the HP Smart app on your computer or smartphone:
Open the HP Smart app.
Select your HP ENVY Photo 7855 printer.
Tap the Scan option from the main screen.
In the scan history, select the documents you want to delete.
There should be an option to remove or delete the scan history from your device.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
05-25-2025 11:06 AM
@jeanpierre1, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Clear Scan History via Printer Control Panel
Power on your printer if it's not already turned on.
On the printer control panel, press the Home button (the house-shaped icon).
Use the touchscreen to navigate to the Scan menu.
Look for the option labeled Scan History or Scan Jobs (this may vary depending on the firmware version of your printer).
Select Scan History and then select the document(s) you want to delete.
You should see an option to delete or clear the selected scan history. Choose that to remove the scanned documents from the memory.
Clear Scan History via HP Smart App
If you're using the HP Smart app on your computer or smartphone:
Open the HP Smart app.
Select your HP ENVY Photo 7855 printer.
Tap the Scan option from the main screen.
In the scan history, select the documents you want to delete.
There should be an option to remove or delete the scan history from your device.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee