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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-30-2020 01:54 PM

HP Recommended
Product: HP officejet pro 8035

I am having an issue with my printer HP Officejet pro 8035, I am not able to scan using the top loader. I am able to scan using the main copier tray

3 people had the same question
1 REPLY 1

‎03-31-2020 09:32 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8030-all-in-one-printer-series/242...

 

Download from Software -Utility the file "HP OfficeJet Pro 8030 All-in-One Print and Scan Driver and Accessories"

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These examples will show you how to scan from document feeder:

HP OfficeJet 9025 | 9028 | 9020 | 9015 | 9018 : How to scan using ADF & flatbed
HP Officejet Pro 6960|6961 |6963 | 6964 |6966 |6968: Scan Multiple (6) pages 2 sided document to PDF

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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