i have an Officejet pro 8030 suddenly started scanning to email dark

[happypeds]

this printer/scanner has been excellent and still under warranty. suddenly now scan to email is now dark and can't read it. 

[Kumar0307]

Hi @happypeds

Welcome to the HP Support Community. I'd be happy to assist you.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

For now, let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to download and install the latest firmware from your computer.

Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

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Have a great day!